Returns & Exchanges
We want you to be completely satisfied with your Giesswein purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Simply use our online portal to initiate a return or exchange for a different size or color.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original Giesswein packaging, ensuring all tags are still attached and the product is in its original condition.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated shipping carrier and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing